What do “Remaining” and “Unused” time mean on my invoice?

Learn how prorated charges and credits apply when you change your plan.

When you add seats or upgrade your site plan during a billing cycle, we adjust your charges accordingly. The “Unused time on...” line is a credit for the portion of your previous plan that you paid for but won't use due to the change. The “Remaining time on...” line represents the charge for the rest of your billing cycle at the new rate.

For any billing-related inquiries or assistance, please contact Framer support.

FAQ

Lesson FAQ

  • What does the 'Unused time on...' line mean on my Framer invoice?

    The 'Unused time on...' line is a credit for the portion of your previous plan that you paid for but won't use due to the change.

  • What does the 'Remaining time on...' line represent on my Framer invoice?

    The 'Remaining time on...' line represents the charge for the rest of your billing cycle at the new rate.

  • Who should I contact if I have questions about my Framer billing or invoice?

    For any billing-related inquiries or assistance, please contact Framer support.

Updated